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WhatsApp AI chatbot

Answer every WhatsApp message automatically, in Derja, French or English

Rodoud AI is a Tunisian AI sales and customer-support agent that answers your customers 24/7 on WhatsApp, in Derja, Arabic, French or English. It recommends products, takes orders and alerts your team only when it matters.

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WhatsApp connected

3aslema, 9addeh soum el kaftan elli fel story?

Ahla bik! Kaftan Nour b 149 DT, mawjoud S, M w L. 3andna zouz alwen 👇

Kaftan Nour · Bordeaux

149 DT

Kaftan Nour · Vert

149 DT

0:05

“Nheb el bordeaux, taille M. Livraison l Sousse?”

Behi! Livraison l Sousse 7 DT fi 48h, paiement à la livraison. N2akedlek el commande?

Ey, a3melha 👍

Commande enregistrée

  • Kaftan Nour · Bordeaux · M · 149 DT
  • Sousse · livraison 7 DT · paiement à la livraison
Demo conversation with a fictional shop
What it does

What Rodoud does on your WhatsApp

Your customers already write to you on WhatsApp. Rodoud makes sure every one of them gets a fast, accurate answer, and that sales don’t wait for business hours.

Replies in seconds, day and night

Prices, sizes, delivery fees, opening hours: every message gets an accurate answer, even at midnight or on a Sunday.

Speaks like your customers

Derja, Arabizi, Arabic, French or English: Rodoud replies in the customer’s language, even when they mix them.

Understands photos and voice notes

A screenshot of a product or a voice note? Rodoud finds the matching item and answers.

Takes the order in the chat

Product, size, address and phone number are collected in the conversation, then recorded for your team.

Hands over when it matters

Complaints, special requests, a customer asking for a person: you’re notified and take over.

Discover the AI sales agent AI customer support
Setup

Live on WhatsApp in three steps

Setting up Rodoud is like onboarding a new employee: show it your products, explain your rules, and let it work.

  1. 01

    Connect your WhatsApp number

    Create your free account and connect your shop’s WhatsApp number from the dashboard. We can set it up with you.

  2. 02

    Add products and instructions

    Import your catalog, then explain prices, delivery fees, return policy and tone, like you would to a new employee.

  3. 03

    Go live

    Rodoud starts answering right away. Orders, complaints and handoffs land in your task list.

Good to know · Before you connect WhatsApp

Use your shop’s number Connect a number dedicated to your business rather than a personal line, so Rodoud only talks to customers.
Your team can always step in When a case needs a person, Rodoud hands the conversation over and sends you a notification with the full context.
Your hours, your rules Set opening hours, delivery fees, offers and tone in the dashboard; Rodoud applies them in every reply.
Features

Everything a great salesperson does

The capabilities behind every conversation, on every channel.

Search by photo

Customers send a screenshot or a photo; Rodoud finds the matching product in your catalog and answers with price and availability.

Derja, Arabizi, French & more

Rodoud understands Tunisian Derja in Arabic script or Arabizi (3, 7, 9) and replies in the customer’s language, even when they mix.

Voice messages

Customers who prefer talking send a voice note; Rodoud understands it and answers in the same conversation.

Order taking & confirmation

Product, variant, address and phone collected in chat, summed up for the customer to confirm, then recorded.

Chats become tasks

New orders, cancellations, complaints and handoff requests land in your task list, with a notification.

Trained on your content

Products, instructions and FAQs, plus documents, YouTube videos and website scanning on the Enterprise plan.
Meta Ads integration

Rodoud knows which ad every conversation came from

Rodoud is connected to your Facebook and Instagram ads. When someone writes after clicking an ad, the agent already knows which product they saw, so it answers about the right item before the customer even explains.

  • Ad context, automatically

    Each chat is tagged with the ad, campaign and product it came from. No more “which one?” back-and-forth.

  • Full KPIs for every ad

    Conversations, conversion rate, orders and cost per order, ad by ad, so you know exactly which creative sells.

  • Website analytics, now in your DMs

    Store builders only measure what happens on your site. Rodoud measures what happens in the chat, where most COD orders are actually decided.

  • Cheaper than ads to a website

    Click-to-message ads usually cost less per order than ads sending traffic to a landing page: the customer talks, the agent sells.

Dashboard

You only see what needs you

Rodoud turns every conversation into a clear task list and sends a smart notification for each new order, cancellation, complaint or request to talk to a person. No more scrolling through hundreds of messages to find what matters.

  • New orders
  • Cancellations
  • Complaints
  • Human handoff

Foulara, a Tunisian scarf brand, cut its average response time from 20 minutes to 5 seconds with Rodoud.

Read the Foulara case study
Rodoud dashboard showing the task list, with order and complaint notifications on a phone
Channels

One agent on all your channels

The same catalog, instructions and tone on WhatsApp, Instagram, Messenger and your website. TikTok and Telegram are coming soon.

Instagram

Messenger

Website chat

TikTok Soon

Telegram Soon

Works with your online store

Rodoud learns your catalog from the platform you already use.

All integrations
FAQ

Rodoud on WhatsApp: your questions

Can Rodoud reply automatically to my WhatsApp Business messages?
Yes. Once your shop’s WhatsApp number is connected, Rodoud AI answers every incoming message 24/7: prices, sizes, delivery fees, order questions. Instead of one fixed auto-reply, it reads each question and writes a real answer from your catalog and instructions, then passes the chat to your team when a person is needed.
Does the WhatsApp chatbot understand Tunisian Derja and Arabizi?
Yes. Rodoud understands and answers Tunisian Derja whether customers write in Arabic script or in Arabizi with numbers such as 3, 7 and 9. It also speaks Modern Standard Arabic, French, English and many other languages, and copes with messages that mix several of them, which is how most customers really write.
Can Rodoud take orders on WhatsApp?
Yes. Rodoud collects the product, size or variant, delivery address and phone number in the conversation, sums up the order so the customer can confirm it, then records it and notifies you. Cash-on-delivery shops get clear, confirmed orders without copying details from chats by hand. See order confirmation.
What happens when a customer asks for a real person?
Rodoud recognizes requests for a human, complaints and questions it cannot answer reliably. It hands the conversation over, sends you a notification and adds it to your task list with the context, so your team picks up exactly where the agent stopped and the customer does not have to repeat everything.
Is there a free WhatsApp chatbot plan?
Yes. The Free plan includes 5 conversations per day with no credit card, enough to test Rodoud with real customers. Premium is free during the launch period, and Enterprise is priced on request (contact us) for large catalogs and advanced training. Prices as of October 2026; details on the pricing page.

Let Rodoud answer your WhatsApp tonight

Start free in a few minutes: Rodoud answers, sells and keeps you informed, 24/7.

Start free Book a demo

Free plan · No credit card