Guides to sell and support customers in chat
Rodoud AI is a Tunisian AI sales and customer-support agent that answers customers 24/7 on WhatsApp, Instagram, Messenger and websites, including in Derja. Here we share what we learn about selling in DMs.
Latest articles
Latest articles 5 min read
How to Take and Confirm Cash-on-Delivery Orders in WhatsApp Chats
A practical method to take cash-on-delivery orders in WhatsApp, confirm them before shipping and avoid wasted deliveries, with message templates to copy.
- Cash on delivery
- Orders
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2 min read
7 Tips to Grow Your E-commerce Business on Facebook and Instagram
Facebook and Instagram are great tools to grow an online shop. 7 tips: automated replies, content, targeted ads, offers, influencers and order tracking.
- Growth
- AI
- E-Commerce
-
2 min read
What Makes Your Business Great? Key Areas to Focus On with Rodoud.com
Great businesses go beyond great products. Focus on five key areas: customer support, innovation, relationships, consistency and knowing your market.
- Customer Support
- Business Growth
- Automation Tools
-
2 min read
How to Use AI to Boost Sales in Your E-commerce Business
AI makes it easier to connect with customers, optimize operations and increase sales. Six practical ways to use it in your e-commerce business.
- Growth
- AI
- E-Commerce
-
2 min read
5 Ways AI Can Revolutionize Customer Support for E-commerce Businesses
Five ways AI improves e-commerce customer support: instant 24/7 replies, personalization, ticket management, proactive help and multichannel inboxes.
- Customer Support
- AI
- E-Commerce
Also in Arabic and French
Some guides are written for Arabic- and French-speaking merchants.
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