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Made in Tunis · AI sales & support agent

Let AI sell for you on WhatsApp , on Instagram , on Messenger , on your website

Rodoud AI is a Tunisian AI sales and customer-support agent that answers customers 24/7 on WhatsApp, Instagram, Messenger and websites, including in Derja.

  • Free plan · No credit card
  • Answers 24/7
  • Derja, Arabizi, Arabic, French & English

Works with your channels and your store

WhatsApp Instagram Messenger Facebook Website chat W WooCommerce Shopify Converty PrestaShop Magento Salla Zid YouCan LightFunnels Wix Odoo
Follow one message

Scroll through the 1.9 seconds of a real order

Slowed down so you can see every step. In real life, all of this happens before the customer puts the phone down.

01 / 08

Real time 0.00 s Done in ~2 s

01

The customer writes on WhatsApp

In Darija, Arabizi, French or Arabic, by text, photo or voice note, at any hour.

02

WhatsApp delivers it to Rodoud

Same path for Instagram, Messenger and your website chat: one agent for every channel.

03

The orchestrator understands

It detects the language, the intent (order, question, complaint) and what information is missing.

04

Agents check your sources in parallel

Products and stock, your instructions, your documents and your Q&A, all at the same time.

05

Order or question?

Rodoud decides: answer right away, or create an order. Here, it is an order.

06

The order is created and synced

Saved in your dashboard as a task with a notification, and sent to your store platform.

07

The reply is written

In the customer’s language and your brand’s tone, with the exact price, size and delivery details.

08

The customer gets the answer

Order confirmed in the same WhatsApp chat, in about 2 seconds. Your team just ships it.

DDar Lina · demo shop
3aslema, n7eb el robe noir taille M, livraison l Sfax
rodoud

also Instagram, Messenger and website chat

Orchestrator

“3aslema, n7eb el robe noir taille M, livraison l Sfax”

Derja · Arabizi Order Same language, your tone
Products ✓ Black dress · M · in stock
Instructions ✓ Cash on delivery · 7 DT
Documents ✓ Exchange within 7 days
Q&A ✓ Sfax: 24–48 h
?

Order or question?

Order Answer

Order #R-1042

Black dress · M · 89 DT · Cash on delivery · Sfax

rodoud W

Order synced · Task + notification

Reply composed

Ahla bik! Commande mte3ek tsajlet ✅ Robe noire M · 89 DT + 7 DT livraison, twosslek l Sfax f 24-48h.
DDar Lina · demo shop
3aslema, n7eb el robe noir taille M, livraison l Sfax
Ahla bik! Commande mte3ek tsajlet ✅ Robe noire M · 89 DT + 7 DT livraison, twosslek l Sfax f 24-48h.
✓ Order #R-1042
Black dress · M · 89 DT · Cash on delivery · Sfax

Scroll to follow the message ↓

How it works

Live in 3 simple steps

Everything happens in a simple web dashboard, with no developer needed. It is like onboarding a new salesperson, only much faster.

  1. 01

    Connect your pages & WhatsApp

    Link your Facebook page, Instagram account, WhatsApp number and website chat to Rodoud in a few clicks.

  2. 02

    Add products & train it

    Import your catalog, write your instructions and policies (delivery, returns) and set your opening hours.

  3. 03

    Let AI sell & support 24/7

    Rodoud answers, recommends, takes orders and logs complaints. You only get the notifications that matter.

Two jobs, one agent

A salesperson and a support agent in every chat

Rodoud covers the whole journey: from the first “how much?” to a confirmed order, and from “where is my parcel?” to a calmly handled complaint.

AI Sales Agent

Sells like your best salesperson

It recommends the right product, answers price and availability questions and closes the order right inside the conversation.

  • Recommends products and what goes with them
  • Finds products from a customer’s photo
  • Takes orders with size, color, address and phone
  • Qualifies leads and flags the hottest ones
Explore the AI sales agent
AI Support Agent

Answers every customer, day and night

Repetitive questions, order follow-ups and complaints get calm, consistent answers in the customer’s own language.

  • Replies 24/7 on WhatsApp, Instagram, Messenger and your website
  • Handles upset customers calmly and logs a task
  • Knows your opening hours, policies and FAQs
  • Hands off to a human, and notifies you, when needed
Explore the AI support agent

3aslema! 3andkom kima hedhi?

screenshot.jpg

lqitha f Insta 😍

Ahla bik! Ey, l9itlek zouz modèles kif kif 👇

Robe Yasmine

89 DT

Robe Sarra

95 DT

0:06

“Nheb Yasmine taille M, twasslouha l Sfax?”

Ey, livraison l Sfax f 48h, paiement à la livraison. Nconfirmi el commande?

Ey confirmi 👍

Order confirmed

  • Robe Yasmine · M · 89 DT
  • Sfax · 48h · cash on delivery
Order #1042 recorded · team notified
Demo conversation · fictional shop
Meta Ads integration

Rodoud knows which ad every conversation came from

Rodoud is connected to your Facebook and Instagram ads. When someone writes after clicking an ad, the agent already knows which product they saw, so it answers about the right item before the customer even explains.

  • Ad context, automatically

    Each chat is tagged with the ad, campaign and product it came from. No more “which one?” back-and-forth.

  • Full KPIs for every ad

    Conversations, conversion rate, orders and cost per order, ad by ad, so you know exactly which creative sells.

  • Website analytics, now in your DMs

    Store builders only measure what happens on your site. Rodoud measures what happens in the chat, where most COD orders are actually decided.

  • Cheaper than ads to a website

    Click-to-message ads usually cost less per order than ads sending traffic to a landing page: the customer talks, the agent sells.

Dashboard

Chats become tasks

Stop scrolling through hundreds of DMs. Rodoud turns every conversation into a clear to-do list and alerts you only for what needs you.

  • Each task carries the details: product, quantity, size or color, phone, address and requested changes.
  • Smart notifications for new orders, cancellations, complaints and requests to talk to a human.
  • Products, instructions, opening hours, response style and chat history, all in one place.
How tasks & notifications work
Rodoud dashboard showing conversations, orders and bot activity, next to a phone displaying new order, cancellation and complaint notifications
  • New order now Robe Yasmine · M · 89 DT
  • Order cancelled 2 min ago #1038 · task updated
  • Complaint 5 min ago Late delivery · Sousse
Partners

Built with the platforms you trust

Rodoud is an official Meta partner and works with Microsoft, AWS and Cloudflare to keep your conversations fast, secure and always on.

  • Meta Official partner
  • Microsoft Partner
  • AWS Cloud infrastructure
  • Cloudflare Security & network
Results

Less time in the inbox, more orders

What you can expect when every message gets an instant answer.

Up to 50% lower support costs
-50%
Up to 10x faster replies
10x
Always on, nights and weekends included
24/7
Up to 20% more orders
+20%

“Up to” figures are indicative, not guaranteed: results depend on your catalog, message volume and setup. For one measured example, read the Foulara case study below.

Case study

Foulara

Fashion · Tunisia

How Foulara answers every message, day and night

Foulara, a Tunisian scarf brand with 39K Instagram followers and stores in Hammamet, Nabeul and Bizerte, relies on Rodoud to answer customers, take orders and handle complaints.

“The automated ticketing system is a game-changer for our team.”

Oussama Baatour, founder of Foulara
Read the Foulara case study

5 s

Average response time

before: 20 min

0%

Missed conversations

before: 30%

2%

Order errors

before: 8%

+18%

Average order value

Pricing

Start free, pay in dinars as you grow

Simple plans in TND, with no credit card needed to start.

Launch offer: 3 months free for the first 50 customers

Free

0 TND / month

5 conversations per day to try Rodoud on your channels.

Premium

Free during launch

0 TND / month

Premium features at no cost for the whole launch period.

Enterprise

Contact us

Unlimited products auto-imported from your website, training on documents and YouTube videos, website scanning, Google Drive and OneDrive.

Prices as of October 2026. Free plan · No credit card.

FAQ

Questions merchants ask us

Everything you need to know before you start.

What is Rodoud AI?
Rodoud AI is a Tunisian AI sales and customer-support agent. It answers your customers 24/7 on WhatsApp, Instagram, Messenger and your website chat, recommends products, finds items from a customer’s photo, takes orders, collects complaints and turns every conversation into a clear task list for your team.
Does Rodoud understand Tunisian Derja and Arabizi?
Yes. Rodoud understands Tunisian dialect written in Arabic script or in Arabizi (“3aslema, 9addeh soum?”), as well as Modern Standard Arabic, French, English and messages that mix them. It replies in the customer’s own language, so the conversation feels natural. See Derja examples.
Which channels does Rodoud work on?
Rodoud answers on WhatsApp, Instagram, Facebook Messenger and through a chat widget on your website. It also works with your online store (WooCommerce, Shopify, Converty, PrestaShop, Salla, Zid, LightFunnels and more) so it knows your products. TikTok and Telegram are coming soon. See all integrations.
How much does Rodoud cost? Is there a free plan?
Yes. The Free plan includes 5 conversations per day, with no credit card required. Premium is free during the launch period, and Enterprise is priced on request (contact us). The first 50 customers get 3 months free. Prices as of October 2026. See pricing.
How long does setup take?
Connecting your pages and WhatsApp number takes a few minutes. Then you add your products, instructions and opening hours from the dashboard, just like onboarding a new salesperson. Want a hand? Book a 30-minute demo with the Rodoud team in Tunis and we will walk you through it.
What happens if the AI can’t answer?
Rodoud knows when to step aside. If a question goes beyond what it has learned, or a customer asks for a person, it hands the conversation to your team and sends you a notification. The request also appears as a task in your dashboard, so no customer slips through.
Can customers send photos and voice messages?
Yes. A customer can send a photo or a screenshot and Rodoud finds the matching product with its price and availability. It also understands voice messages, and it can send images back to make the conversation more visual and engaging. How photo search works.
What happens to my orders and data?
Every order, complaint or handoff request becomes a detailed task in your dashboard, with product, quantity, phone and address. Rodoud does not sell or share your information except as required by law or to deliver the service, and you can request deletion at any time. Read the privacy policy.

See all questions

Your next customer is writing right now.
Let Rodoud answer.

Create your agent in minutes: no credit card, no developer, and it speaks Derja from day one.

Free plan · No credit card